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What Stays in Vegas
The World of Personal Data-Lifeblood of Big Business-and the End of Privacy as We Know It
Description
The greatest threat to privacy today is not the NSA, but good-old American companies. Internet giants, leading retailers, and other firms are voraciously gathering data with little oversight from anyone.
In Las Vegas, no company knows the value of data better than Caesars Entertainment. Many thousands of enthusiastic clients pour through the ever-open doors of their casinos. The secret to the company’s success lies in their one unrivaled asset: they know their clients intimately by tracking the activities of the overwhelming majority of gamblers. They know exactly what games they like to play, what foods they enjoy for breakfast, when they prefer to visit, who their favorite hostess might be, and exactly how to keep them coming back for more.
Caesars’ dogged data-gathering methods have been so successful that they have grown to become the world’s largest casino operator, and have inspired companies of all kinds to ramp up their own data mining in the hopes of boosting their targeted marketing efforts. Some do this themselves. Some rely on data brokers. Others clearly enter a moral gray zone that should make American consumers deeply uncomfortable.
We live in an age when our personal information is harvested and aggregated whether we like it or not. And it is growing ever more difficult for those businesses that choose not to engage in more intrusive data gathering to compete with those that do. Tanner’s timely warning resounds: Yes, there are many benefits to the free flow of all this data, but there is a dark, unregulated, and destructive netherworld as well.
In Las Vegas, no company knows the value of data better than Caesars Entertainment. Many thousands of enthusiastic clients pour through the ever-open doors of their casinos. The secret to the company’s success lies in their one unrivaled asset: they know their clients intimately by tracking the activities of the overwhelming majority of gamblers. They know exactly what games they like to play, what foods they enjoy for breakfast, when they prefer to visit, who their favorite hostess might be, and exactly how to keep them coming back for more.
Caesars’ dogged data-gathering methods have been so successful that they have grown to become the world’s largest casino operator, and have inspired companies of all kinds to ramp up their own data mining in the hopes of boosting their targeted marketing efforts. Some do this themselves. Some rely on data brokers. Others clearly enter a moral gray zone that should make American consumers deeply uncomfortable.
We live in an age when our personal information is harvested and aggregated whether we like it or not. And it is growing ever more difficult for those businesses that choose not to engage in more intrusive data gathering to compete with those that do. Tanner’s timely warning resounds: Yes, there are many benefits to the free flow of all this data, but there is a dark, unregulated, and destructive netherworld as well.
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Praise
“Although What Stays in Vegas starts with insights gained from casino data, the book is even more interesting when it delves into the occasionally questionable practices of other businesses that use personal data for profit.” Capital Times, (Madison (WI)
“Data may be to the 21st century economy what oil was to the 20th, a hugely valuable asset essential to economic life and often a source of conflict. This entertaining yet deeply informative book is a great guide to what has, or hasn't, happened and to what lies ahead.” Lawrence Summers, former Secretary of the Treasury of the United States, & President Emeritus and Charles W. Eliot University Professor of Harvard University
“Data may be to the 21st century economy what oil was to the 20th, a hugely valuable asset essential to economic life and often a source of conflict. This entertaining yet deeply informative book is a great guide to what has, or hasn't, happened and to what lies ahead.” Lawrence Summers, former Secretary of the Treasury of the United States, & President Emeritus and Charles W. Eliot University Professor of Harvard University
“[A] very readable account about our disappearing privacy…What Stays in Vegas is both readable and entertaining, and in a similar manner as Michael Lewis's writings, Tanner provides interesting stories about the people and companies that are now so directly involved in our personal lives.” Winnipeg Free Press
“I would recommend the Tanner book with the excellent title of What Stays in Vegas.” Inside Higher Ed
“A compelling read on what companies are doing, how they get our information, what they do with it, and how some business approaches are more respectful of privacy than others” Irish Times
“Tanner illustrates his arguments with a traditional, vivid example from the business and entertainment world: Caesars Palace in Las Vegas…Tanner weaves this example into a gripping account of the modern direct-marketing industry… In this fascinating look at the dazzling if suffocating domain of digital information gathering, Tanner concludes that it is returning us to a world of farms and villages, where intimate details of everyone's lives were public knowledge.”Kirkus Reviews, *starred* review
“I would recommend the Tanner book with the excellent title of What Stays in Vegas.” Inside Higher Ed
“A compelling read on what companies are doing, how they get our information, what they do with it, and how some business approaches are more respectful of privacy than others” Irish Times
“Tanner illustrates his arguments with a traditional, vivid example from the business and entertainment world: Caesars Palace in Las Vegas…Tanner weaves this example into a gripping account of the modern direct-marketing industry… In this fascinating look at the dazzling if suffocating domain of digital information gathering, Tanner concludes that it is returning us to a world of farms and villages, where intimate details of everyone's lives were public knowledge.”Kirkus Reviews, *starred* review
One of the Washington Post's 50 Notable Nonfiction Books of 2014
“[A] masterpiece...Tanner's book is one of the best business books written this year; in fact, it is one of the best business books in this century. It reminds me of Joe Nocera's first book, A Piece of the Action, in that it combines detailed knowledge of his subject matter with an excellent writing style, countless personal interviews and observations of events.” Don McNay, Huffington Post
“What Stays in Vegasis an engrossing, story-packed takedown of the data industry…What Stays in Vegas offers a narrative that transforms Big Data from spreadsheet-dull to a racy read people will pay attention to.” Financial Times
“The book provides an insider's look at the business of assembling, packaging and reselling data, and it uses glittery Las Vegas to show that kind of information at work.” Dina Temple-Raston, Washington Post
“Mr. Tanner's engaging book is realistic.” Marc Levinson, Wall Street Journal
"Although ‘What Stays in Vegas' starts with insights gained from casino data, the book is even more interesting when it delves into the occasionally questionable practices of other businesses that use personal data for profit.” Kim Ukura, Madison (WI) Capital Times
“[A] masterpiece...Tanner's book is one of the best business books written this year; in fact, it is one of the best business books in this century. It reminds me of Joe Nocera's first book, A Piece of the Action, in that it combines detailed knowledge of his subject matter with an excellent writing style, countless personal interviews and observations of events.” Don McNay, Huffington Post
“What Stays in Vegasis an engrossing, story-packed takedown of the data industry…What Stays in Vegas offers a narrative that transforms Big Data from spreadsheet-dull to a racy read people will pay attention to.” Financial Times
“The book provides an insider's look at the business of assembling, packaging and reselling data, and it uses glittery Las Vegas to show that kind of information at work.” Dina Temple-Raston, Washington Post
“Mr. Tanner's engaging book is realistic.” Marc Levinson, Wall Street Journal
"Although ‘What Stays in Vegas' starts with insights gained from casino data, the book is even more interesting when it delves into the occasionally questionable practices of other businesses that use personal data for profit.” Kim Ukura, Madison (WI) Capital Times